About Our Insurance Services

Private Medical Insurance Advisers Ltd

An Independent Specialist Broker

3 Halcyon Drive Thruxton Nr Andover Hampshire SP11 8NA

Tel: 01264 771 846  E-mail brian.mellor@pmiadviser.co.uk

1. The Financial Services Authority (FSA)

 The FSA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

2. Whose products do we offer?

 X     We offer products from a range of insurers for Private Medical Insurance.

 □     We only offer products from a limited number of insurers.

 □     We only offer products from a single insurer.

3. Which service will we provide you with?

 X     We will advise and make a recommendation for you after we have assessed your needs for Private Medical Insurance.

 □     You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

4. What will you have to pay us for this service?

 □    A Fee

 X    No Fee for Private Medical Insurance

 You will receive a quotation, which will tell you about any other fees relating to any particular insurance policy

5. Who regulates us?

 Private Medical Insurance Advisers Ltd 3 Halcyon Drive Thruxton Nr Andover Hampshire SP11 8NA is authorised and regulated by the Financial Services Authority. Our FSA Register number is 524748.

Our permitted business is advising on and arranging General Insurance/Private Medical Insurance.

You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

6. What to do if you have a complaint

 If you wish to register a complaint, please contact us: In writing – Write to the Complaints Manager, Private Medical Insurance Advisers Ltd 3 Halcyon Drive Thruxton Nr Andover Hampshire SP11 8NA  By Phone – Telephone 01264 771 846

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

 We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance: Insurance advising and arranging is covered for 90% of the claim, without any upper limit.

Further information about compensation scheme arrangements is available from the FSCS.                                            15.09.2010